Digital Transformation in Government

This book offers a comprehensive exploration of digital transformation in government and public administration. It covers various aspects of how governments take advantage of technology, artificial intelligence, knowledge management, and organizational restructuring to improve efficiency, decision-making, and trust among citizens.

Providing both theoretical foundations and practical case studies, the book serves as a guide for policymakers, government leaders, and researchers who work to navigate the challenges and opportunities of technology-driven governance.

Given the urgent global need for digital transformation in government, this book is compiled by leading contributors from around the world, spanning government, industry, and academia, who share their perspectives on how governments can best leverage digital transformation to create value and enhance service for their workforce and citizenry.

Contents:

• Foreword
• Preface
• About the Editors
• List of Contributors
• Digital Government Transformation (Ashok Kumar Seetharaman)
• Digital Transformation in Government (Gediminas Buivydas)
• Deep Learning for Government Decision-Making: Foundations, Applications, and Challenges (Ali Amini and Jeff Gill)
• Digital Transformation in Local Governments in Europe (Jana Machljankin and Jakob Marquardt)
• Building Trust: Key Factors for AI Acceptance in Public Administration (Vanessa Adduci and Paolo Ciancarini)
• Democratizing the Field of Public Interest Technology: Three Technology Projects in Digital Transformation in Mexico (Cristina Martinez Pinto, Lucia Tróchez Ardila, and Alejandra Glia Sánchez)
• Structuring for Success: Organizational Design Dynamics for Digital Transformation (Davor Sabljic)
• Implementing and Adopting Knowledge Management Initiatives (Michael Bell)
• Optimizing Mission Readiness: High-Functioning Talent and Teams in the Era of Governmental Digital Transformation (Abram L J Walton, Natalie N Shah, Darrel L Sandall, Eric Demirjian, Ryan Bailey, and John Henderson)
• Developing a Framework for Evaluating the Return on Investment of Human Autonomous Teams (HATs) in Government Using Virtual Teams as a Proxy: A Focus on National Defense Strategy (Abram L J Walton, Natalie N Shah, Eric Demirjian, Darrel L Sandall, and John Henderson)
• Organizational Agility and Digital Transformation in Public Organizations: A Systematic Literature Review (Frank Danielsen and Øystein Sæbø)
• Local Government DOGE-D before DOGE-ING was a Thing: A Snapshot of Cities in South Florida Systematic and Methodical Approach to Digital Transformation (Kemarr Brown)
• Transformation Capability: A Practice Guide for Government Leaders (Elizabeth Valentine)
• Index

Readership: Public Administration educators; graduate and undergraduate students of Business Management, Corporate Governance, Digital Governance, Political Sciences, or MBA for Working Professionals courses; Government officials (federal, state, and local).