The Impact of Self-Efficacy, Welfare, and Motivation on Secretary Productivity at Lagos Secretariat, Alausa

Bachelor Thesis from the year 2024 in the subject Leadership and Human Resources - Employee Motivation, Employee Satisfaction, grade: 6.0, Olabisi Onabanjo University (Secretarial Administration), language: English, abstract: This research investigates the influence of self-efficacy, welfare, and motivation on the productivity of secretaries at the Lagos Secretariat, Alausa, Lagos State. Employing a descriptive research design, the study selected 123 secretaries (50% of the population) from the Lagos Secretariat. Utilizing instruments such as the Generalized Self-Efficacy Scale (GSES), Economic and Welfare Packages Scale (EWPS), Employee Motivation and Performance Scale (EMPS), and Employee Productivity Scale (EPS), data were collected and analyzed. Demographic data were examined through frequency distribution and percentage analysis, while simple linear regression analysis was employed to test the hypothesis at a significance level of 0.05, using the Statistical Package for Social Sciences IBM SPSS. The findings indicated no significant impact of self-efficacy on secretary productivity. However, there was a substantial effect of economic and recreational welfare packages on secretary productivity at the Lagos Secretariat. Additionally, motivation was found to significantly influence secretary productivity. The study also uncovered a significant relationship among self-efficacy, welfare, and motivation in shaping secretary productivity at the Lagos Secretariat, Alausa, Lagos State. In conclusion, the study asserts that self-efficacy, welfare, and motivation play a crucial role in influencing the productivity of secretaries at the Lagos Secretariat in Alausa, Ikeja, Lagos. The recommendations propose that organizations should ensure fair compensation for secretarial work, conduct regular salary reviews aligned with industry standards, and introduce incentives or bonuses for outstanding performance. These measures aim to enhance motivation, foster optimal performance, and elevate overall job satisfaction among secretarial staff.