The Human Touch

The Human Touch

Personal skills for professional success

von Philippa Thomas, Debra Paul, James Cadle

€32,99 inkl. MwSt.
Format: EPUB DRM: Adobe DRM 10.2 MB

Beschreibung

All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. This book specifically addresses the application of those key skills within professional job roles and the IT industry. It forms a comprehensive and practical reference manual relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; managing conflict; presentation skills; coaching and mentoring; and problem solving.

Produktdetails

ISBN 9781780171388
Verlag BCS Learning & Development Limited
Erscheinungsdatum 15.12.2012
Sprache Englisch

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